Table of Content
E14 Receiver startup failure Reboot your receiver. If you're still seeing the code, tell Spectrum tech support about the error code. DMI, dUI No picture or signal Check for loose and damaged TV cables or refresh your Spectrum signal. E5052, E5702, EC451, E451 On-demand video purchase error Try placing your order again after waiting a few minutes.

I upgraded, if you can call it that, to a 60Mbp/s plan however the new equipment they gave me says right on the box it has a Max Output of 25Mbp/s. The service tech tried to pull some crap about ‘thats the average speed. It goes faster’ but even when plugged in with the hardline im only hitting 15Mbp/s. I need to reboot my cable modem and DVR multiple times a week and I am very unhappy about it. Does your company ever listen to it paying customers?
Community Discussion
Customer reviews on Trustpilot indicate Spectrum added services to people's accounts without authorization and refused to reverse charges. You should always ensure that the cable connection is secure so it won't be pulled or disconnected. You need to look at the phone cord and see if it is plugged into the Tel 1/2 port at the back of the phone. This problem seems quite common when you have a spectrum landline, but it is usually solved in a particular way. FYI – Most modems now have a battery built in, so unplugging it simply makes it use battery power.

If that doesn’t work, you can reset your password by logging into your Spectrum account. Go to the Service section and click on Internet, then follow the instructions for resetting your Wi-FI password. Downdetector.com needs to review the security of your connection before proceeding.
Check for Spectrum internet outages
You can learn a lot more about how to troubleshoot specific remotes by visiting Spectrum’s remote programming page. If you’re using the Spectrum TV App to stream content to a tablet, phone, or smart TV, then your problem might be with the app’s settings. Not being able to watch certain channels while using the Spectrum TV app might have to do with your Parental Controls settings.
Most devices automatically update your apps, including your Spectrum TV app. Unless, of course, you switched your settings to manual updates. Once you’ve done a few tests, compare your results with the download speed you’re currently paying for. Most problems with your Spectrum Internet service probably have to do with either your download speed being too slow or your signal dropping. No need to worry, most problems with your Spectrum Wi-Fi can be resolved by checking your connections and turning your equipment off and on.
Troubleshooting your Spectrum cable box
Had to literally turn off my Wi-Fi on phone to tweet this greenlight is getting installed here, thank god. Tested wfh and had 1 and 2 megabits (don’t remember which was which and don’t need to). @Ask_Spectrum it's been more than 12 hrs and there's still a cable outage in our area, the annoying thing is that you guys are not even sure when we could get the service back.

This saves you the time and hassle of calling for help unless you really need it. If your TV stops working or you can’t connect your mobile devices like the iPad or a game console to your internet, this is what you need to do. It also has the added benefit of re-syncing your modem to your home internet connection.
Reboot your Spectrum modem and Wi-Fi router
Because it certainly does not seem that way. What are you guys doing to fix the on demand problem where if you pause a movie or show to long it automatically starts it over. And this has been going on for the better of 2 years now. If you still experience a slow Internet connection, especially if you can test while pintod in to your router, you can narrow this down to being Spectrum’s problem.
The best advice is to not pay sticker price for Spectrum Internet plans. If the lights look different from the norm, there is something wrong. This may be in your house or it could be an outage. When your Spectrum Internet is down you can’t connect your computers or tablets to the Internet.
That should accompany any DVR they sell to people, you can only fill up to 50%. If it is true that twc or whatever the stupid name is you are going by now, you should also update/improve your equipment to provide good service. Rebooting your modem is not a fix so please stop telling people that. There is an underlying issue with thier service.

Wound up switching from decent cable service to twc bundle. What a buch of crap, dvr box keeps ‘rebooting’ on its own or freezes so I have to reboot. Comments suggest to remove shows so you are below 50% full – WHAT?